FAQ
Default solution folder, feel free to edit or delete it.
Once commissioned the Maslow unit is designed to operate continuously. However should it be necessary to turn off the Maslow it is important that...
Tue, 16 Dec, 2014 at 2:24 PM
It may seem odd that Maslow is charging from the mains during the day however this is perfectly correct operation for systems installed in houses with mains...
Wed, 29 Apr, 2015 at 3:05 PM
The charging and discharging of the Maslow battery is controlled by a timed plan set on the unit remotely by Moixa. The plan is chosen to reflect the opti...
Mon, 16 Mar, 2015 at 2:31 PM
Maslow is equipped with a Grid Code-compliant DC-to-AC inverter that is connected to the house AC mains via appropriate protection devices. This inverter wi...
Wed, 1 Apr, 2015 at 2:58 PM
All Maslow units are designed to work autonomously in the event that communication with the Moixa Cloud is lost. In this situation the Maslow will not recei...
Wed, 1 Apr, 2015 at 3:04 PM
If the MAINS light is flashing the Maslow is not receiving power via its AC mains connection.
See the Knowledge Base article No mains pow...
Mon, 15 Dec, 2014 at 6:09 PM
On some Maslow units a button labelled AMB is fitted. This button is not used and has no function.
Last updated: 1 April 2015
Wed, 1 Apr, 2015 at 3:07 PM
The USB socket on the front panel is for use by Maslow service personnel only. Do not connect any unauthorised USB device to this port as you may rende...
Tue, 16 Dec, 2014 at 2:20 PM
The Maslow systems are supplier under standard terms and conditions with and extended 5 years manufacturer's defect warranty for replacement of parts....
Mon, 6 Jun, 2016 at 3:38 PM