Registering on Moixa servers
To be able to access live data from your Maslow unit you need to set up an account on our server. You can do this by following these instructions:
1. Proceed to the following web address and follow the instructions:
2. Raise a support ticket by sending an email to support@maslow.freshdesk.com with the subject registration and include in the body of the email (1) the serial number of your unit which can be found on a label fixed to the side and/or front of the unit and begins "b827eb" and (2) the email address used to register on the Moixa server.
Once this has been done your unit will be assigned to you by our support staff. You will receive a response via email when the assignment has been completed.
3. Log in at the following address and you will be presented with live data as reported by your Maslow to our servers:
Troubleshooting
Until your Maslow has been assigned to your account by our support staff whenever you log in you will receive a "no associated device" error message. It can take up to 48 hours for the unit to be assigned after submission of the support ticket.
Further help
To raise a support ticket send an email with subject "server registration: <your name or unit serial number>" to our support address:
Last updated: 23 April 2015